Frequently Asked Questions

Our online application is easy and only takes 15 minutes to complete. Start by creating your account. From there, fill in the information requested and take a quick survey just in case we need to match you with a roommate. Once you input your guarantor information and other financial details, you’ll be on your way to signing your own personalized, individual lease agreement. For any questions along the way, contact our leasing office and one of our friendly team members will be happy to assist you.

An individual lease means independence. When you lease an apartment at IDENTITY, you’ll sign your own lease agreement. That means that you will be responsible for your portion of the rent, and nobody else’s. The rent you pay pertains to your bedroom and your share of the total cost of the unit. No more worrying about anybody’s finances but your own!

At IDENTITY, we don’t require cosigners for our leases. Instead, we require guarantors. Learn about guarantors below.

Guarantors are a third party outside of a tenant and a landlord that ensure the timely, full payment of rent. Usually, these are financially stable individuals close to IDENTITY residents.

Yes! Apartments are fully furnished from the day you move in. Each Living room comes complete with a sofa, coffee table, SMART TV, and media stand. Kitchens are decked out with barstool seating, quartz countertops, a large-basin sink with a faucet sprayer and garbage disposal, and stainless-steel appliances including oven with full stovetop, microwave oven, refrigerator, and dishwasher. Bedrooms each come with a bed with memory-foam mattress, under-bed storage, desk, chair, closets with mirrored doors and shelving, and standard closet shelving. Bathrooms have glass shower doors, quartz surface vanities, and shower wall panels. Your apartment home also features wood-style flooring, track lighting, and USB power outlets. Apartments each also come with an in-home stackable washer and dryer.

IDENTITY offers a variety of floor plans whether you’re looking for a solo space or room for you and your crew. Check out the floor plans we offer below:

• 1 bedroom, 1 bathroom
• 2 bedroom, 2 bathroom
• 3 bedroom, 3 bathroom
• 4 bedroom, 4 bathroom
• 5 bedroom, 5 bathroom

Of course. We have surface parking for the exclusive use of our IDENTITY Moscow residents. To discuss getting your personal parking spot, contact our leasing office. Spaces are limited and leased on a first-come, first-served basis, so be sure to call to inquire about a parking spot today.

The safety of our residents is our first priority at IDENTITY. We have round-the-clock surveillance, electronic fob entry, and video doorbells courtesy of Butterfly MX to help keep the premises secure. 

Absolutely! You and your furry friends are more than welcome to come call Identity home. Please ask a leasing agent how you can register your pet!

Each unit at our apartments in Moscow has its own mailbox in the mailroom on the first floor of the building located near the resident lounge and leasing office. All mail for the entire unit will be delivered there. If a package doesn’t fit in the mailbox, it will be delivered to our leasing office. 

We make things easy with our online Resident Portal. Paying rent is done completely online and can even be automated. When you become a resident, you’ll create an account to access your Resident Portal, where you’ll see an option in the dashboard to pay your rent each month.

The Resident Portal is where you can also go to submit maintenance requests. You can see a log of the maintenance requests you’ve submitted and the status of each. You can navigate to the maintenance tab in the portal, or you can simply press the “Submit Maintenance Request” button on the homepage of the dashboard.

Find the full list of amenities available at IDENTITY here.

The amenities at our apartments in Moscow are available exclusively to residents and their guests – it’s one of the amazing perks of living IDENTITY. 

When you pay rent at IDENTITY, you’re getting more than just an apartment. You’re getting access to a wealth of amenities unlike anything else in Moscow, Idaho. You’re getting complimentary utilities like water, sewer, trash, cable, and blazing-fast WiFi. But most of all, you’re joining a community of explorers and adventurers.